Meet the Team
Our Expertise, Your Peace of Mind
- Clean Home Promise
- On-Time Arrival Windows
- Up front Pricing
Pro-Tec Plumbing & Air: Meet Our Expert Home Service Team
As a family-owned and operated business, Pro-Tec is proud to be the partner of choice for Southwest Florida. It takes an entire team of capable field technicians and project management staff to deliver on our commitment to prioritize each customer’s needs and provide exceptional service with every experience.
Executive Team
Rick H.
Bio
In 2008, Rick started Pro-Tec Plumbing & Air with his pick-up truck, a few tools and containers of plumbing parts, and a whole lot of grit and determination. With his strong work ethic and passion for providing quality service with honest pricing, the business has become one of the largest, full-service plumbing companies in Naples. Outside of work, you will find Rick at his cabin, working on metal fabrication projects, off-roading, grilling out and spending time with his wife, two little girls, three dogs and pig.
Christina F.
Bio
As CFO at Pro-Tec, I focus on driving financial stability, boosting profitability, and supporting strategic growth across the organization. With a solid track record in financial leadership, I bring years of experience navigating complex challenges and delivering results that move the business forward.
Originally from New York, I relocated to Fort Lauderdale at 14 and have called Florida home ever since. I believe in maintaining a healthy work-life balance.
Accounting and HR Team
Urszula P.
Bio
With 22+ years in HR, I’ve seen it all—hiring, firing, growing teams, solving people problems, and building cultures that actually work. I thrive on creating clarity in chaos and helping both companies and individuals hit their stride.
Outside of work, I’m a competitive tennis player, a fast (sometimes too fast) driver, and a home cook who can pull off impressive meals—just don’t expect pastries. Baking and I don’t get along. I have zero plumbing skills, but give me a creative project—furniture, design, anything hands-on—and I’m all in. I’m not an artist in the traditional sense, but I love building, making, and experimenting.
Born and raised in Bialystok, Poland, I move easily between cultures and conversations, and bring that same flexibility and curiosity into everything I do.
Maryellen E.
Bio
MaryEllen plays a key role in keeping PRO-TEC’s financial operations running smoothly. Working in Accounts Payable, she is dedicated to ensuring that every number matches up accurately and consistently, bringing precision and reliability to the team every day.
Originally from New Jersey, MaryEllen moved to Florida with her family as a teenager and has called it home ever since. Outside of work, her favorite moments are spent on road trips with her daughter, making memories and enjoying the adventure of the open road.
Jen O.
Bio
Jen O. is part of the Accounts Receivable team at Pro-Tec Plumbing and Air, bringing over 6 years of prior service experience to her current role. Originally from Connecticut, she’s called Florida home since 2007. Jen’s attention to detail and background in customer service make her a valuable asset to the team. When she’s not at work, you’ll likely find her enjoying some well-deserved time off at her favorite place—Disney World!
Marketing Team
Cameron R.
Bio
I began my career with a strong foundation in web design and a passion for operational excellence. Today, I’m excited to bring that experience to Pro-Tec Plumbing & Air as Marketing Coordinator.
Over the years, I’ve helped businesses build their digital presence from the ground up—moving beyond aesthetics to develop marketing strategies that are clear, effective, and built to scale. My work focuses on bridging the gap between creative design and digital operations, creating cohesive systems that drive growth while simplifying the customer experience.
At Pro-Tec, my goal is to ensure our digital front door is just as reliable, professional, and trustworthy as the high-quality service our technicians deliver in the field every day.
Outside of work, I am the proud father of my two-year-old daughter, Valentina. Her favorite color is pink, and she loves sparkles—a daily reminder to see the world with creativity and joy.
Certifications & Partnerships: Google Partner • Meta Partner • Adobe Certified • CPR Certified
Sondra K.
Bio
Soni is the Business Development Coordinator at Pro-Tec Plumbing and Air, focused on building strong relationships and bringing in new business each month. Born and raised in Columbus, Ohio, she’s passionate about helping Pro-Tec grow and creating lasting connections with clients.
Her goal is simple: to give her best every day—with no regrets. Outside of work, Soni loves traveling, spending quality time with her kids and grandkids, hitting the gym, and biking. A fun fact? She always has a jigsaw puzzle in progress on her kitchen table—because, as she says, “I don’t cook, but I love a good puzzle!”
Division Managers
Kenny P.
Bio
Kenny P. is the Plumbing Service Manager at Pro-Tec Plumbing and Air, bringing nearly a decade of experience and a deep passion for the trade. A Navien and Kohler Certified Technician, Kenny’s goal is to become the most knowledgeable and trusted plumbing advisor in Southwest Florida—and beyond.
Originally from Chicago Heights, Illinois, Kenny also brings a team-player mentality from his days playing college baseball. Outside of work, he enjoys raising his two boys, staying active in sports, and sharing his plumbing knowledge to help others grow.
Destinee R.
Bio
Destinee Raulerson is the Customer Service Manager at Pro-Tec Plumbing and Air, bringing 7 years of industry experience to the team. Known for her organization and attention to detail, Des helps ensure every install runs smoothly. Outside of work, she enjoys air boating, fishing, and spending time with her husband and kids. She also holds an FNGLA certification in landscaping.
Nick L.
Bio
Nick brings over 11 years of hands-on experience in the trade to his role as Install Manager at PRO-TEC Plumbing & Air. With his EPA certification and strong technical background, Nick plays a key role in ensuring installations are completed efficiently, safely, and to the highest standard.
Known for his reliability and leadership, Nick helps guide his team through complex projects while maintaining PRO-TEC’s commitment to quality and customer satisfaction. His practical knowledge and steady approach make him a trusted resource for both his team and customers alike.
Outside of work, Nick enjoys spending time with his family, riding his motorcycle, fishing, and taking advantage of the outdoors whenever he can.
Chad B.
Bio
Chad B. is the Plumbing Install and Construction Manager at Pro-Tec Plumbing and Air, bringing decades of expertise in remodels, new construction, and service plumbing. A master of plumbing and a true jack of all trades, Chad is also skilled in auto mechanics and thrives on tackling hands-on challenges.
Born in Ohio but raised in Naples since the age of three, Chad proudly calls himself a “Saltine—not quite a Florida Cracker!” Outside of work, you’ll find him on the golf course working toward scratch status or tearing through the mountains and mud in his UTVs. His long-term goal? Retire early and enjoy every moment of it.
Jeff K.
Bio
Born in Illinois and raised in Florida, Jeff brings hands-on expertise and a passion for plumbing to every job. A former culinary student with offers to play pro baseball, he now enjoys fishing, golfing, and nature photography in his downtime. His dream? A peaceful life on a big piece of land off the grid.
Eric B.
Bio
Eric B. is the Warehouse Manager at Pro-Tec Plumbing and Air, known for his organization, leadership, and a great sense of humor—especially his signature sarcasm. Born in Royal Oak, Michigan, Eric moved to Fort Myers when he was just six months old and has proudly called it home ever since.
With nearly three decades of marriage under his belt, Eric and his wife are celebrating their 29th wedding anniversary this year. A true fan of adventure and good times, he’s visited Walt Disney World 76 times and Las Vegas 31 times. Above all, Eric’s greatest aspiration is to leave a legacy of positive influence, inspiring others to follow their passions and live a fulfilling life.
Office Champions
Becky C.
Bio
Becky Cummings is part of our Dispatch team at Pro-Tec Plumbing and Air. With 4 years of experience in the field, she helps keep everything running smoothly behind the scenes. Outside of work, Becky enjoys cruising and spending quality time with her family.
Loraine H.
Bio
Loraine is a Customer Service Representative at Pro-Tec, where she brings warmth, professionalism, and a genuine commitment to making every customer feel valued. With two years in the trade, Loraine’s background includes a SERV Safe food handling certificate and CPR training. Outside of work, she’s a proud mom to two sons and loves spending time with her close-knit family, including three nephews and a niece.
Loraine enjoys fishing—especially for bluegill and crappie—gardening, painting, and has recently started learning Japanese. Her curiosity and creativity shine through in everything she does, both on and off the job.
Dalena S.
Bio
Full bio will be available soon.
Thalia M.
Bio
Thalia is a Customer Service Representative at PRO-TEC Plumbing & Air whose professional goal is to be a dependable team member and consistently embody the company’s core values. She believes reliability and clear communication are key to supporting both customers and her team.
She graduated from the University of Florida in 2023 with a Bachelor’s degree in History. Born in Havana, Cuba, she moved to Florida with her family when she was just eight months old and has called Naples home ever since.
A true book lover, Talia read 163 books in 2024 (yes, she kept track!). Fun fact: her name is spelled a little differently than it sounds — it’s pronounced Ta-lee-a.
Kristina K.
Bio
-Born and raised in Naples, Florida, she is a dedicated and motivated On-Call Customer Service Representative with a strong commitment to personal and professional growth. She thrives in environments where she can stay busy, learn new skills, and take on increasing responsibility, with a long-term goal of growing into a leadership role where she can support and guide a team.
One of her proudest accomplishments is successfully owning and operating her own cleaning business for several years. This experience strengthened her time management, organization, attention to detail, and customer service skills while balancing multiple responsibilities with consistency and care.
Outside of work, she is a devoted mother of three who enjoys spending time with her family, staying organized, cleaning, and being outdoors. She values productivity, problem-solving, and making the most of every day, both professionally and personally.
Jeannette A.
Bio
Jeannette Alvarado is a dedicated Customer Service Representative at PRO-TEC Plumbing & Air, known for her ability to create positive customer experiences while keeping operations running smoothly. Whether working independently or collaborating with her team, she consistently brings reliability, adaptability, and a solutions-focused mindset to every interaction.
Her goal is to grow into a leadership role in marketing, where she can help drive innovative ideas that leave a lasting impact on the company and its customers. Jeannette takes pride in her ability to balance efficiency with a personal touch, making every customer feel heard and valued. Born in Naples and raised in Immokalee, Jeannette has strong roots in the local community and a deep understanding of the people PRO-TEC serves.
Outside of work, she enjoys spending quality time with her family, which continues to be a central part of her life and motivation.
Miranda F.
Bio
Miranda Forbes is a dedicated Dispatcher at PRO-TEC Plumbing & Air, where she plays an important role in keeping daily operations running smoothly for both customers and technicians. With 3 years in the trade, Miranda specializes in coordinating service calls by matching technicians to jobs that best fit each customer’s specific needs. She also ensures every job ticket is booked accurately and thoroughly reviewed once work is completed, helping maintain the high level of service PRO-TEC is known for.
Outside of work, Miranda is a proud and busy sports mom supporting her family’s “Hurricane” lifestyle. Her weekends are spent cheering on her 7-year-old football player and 9-year-old cheerleader from the sidelines. When she finally gets a little downtime, Miranda enjoys relaxing with a good book while snuggled up with her calico cat, Lil Bit and her Yorkie, Nala.
Warehouse Team
Marco A.
Bio
Marco A. is a dedicated Warehouse Assistant known for his reliability, strong work ethic, and team-first mindset. A proud family man, Marco enjoys spending his free time hunting and fishing and values the traditions of the outdoors. He is Powered Industrial Truck Certified and Forklift Certified, ensuring safe, efficient handling of materials while supporting smooth daily warehouse operations. Marco’s commitment to safety, organization, and teamwork makes him a valuable part of the team.
Mark C.
Bio
Mark C. Born in Manhattan, Kansas and raised across California, Oregon, and back to Kansas, I’ve proudly called Naples home for the past 40 years. As Pro-Tec’s Fleet Mechanic, my top priority is keeping our vehicles on the road 24/7—ensuring our technicians are always ready to serve our community. I manage all maintenance, recalls, and repairs with a focus on long-term reliability and cost-effectiveness.
With Master Automotive and Master Truck Certifications under my belt, I bring decades of hands-on experience to the role. Recently, I cleared land and built a second home for my wife and me to retire to—a rewarding project that also sharpened skills I now use for building maintenance and supporting install projects here at Pro-Tec.
Outside of work, life is busy and full. My wife and I have three grown children, four grandchildren, two cats, two dogs, and a lively flock of chickens. We love to travel—often with our pets in tow—and spend our downtime rebuilding old cars and tractors, gardening, and growing fruit trees.
Mark N.
Bio
Warehouse Assistant who plays an important role in keeping operations running smoothly and efficiently. He holds a Junior Achievement Teaching Certificate, reflecting his commitment to learning, teamwork, and giving back to the community. Outside of work, Mark is a devoted dog lover and enjoys relaxing in his favorite spot—his sofa armchair—recharging for the next busy day at Pro-Tec.
Doug S.
Bio
Doug S. is the Procurement Specialist at Pro-Tec Plumbing and Air and proudly represents the Warehouse Department with the motto: “In the Warehouse Department, we set a higher standard.” Originally from Chicago, IL, Doug has called Florida home for the past nine years.
With a passion for mentorship, Doug lives by the saying: “Give a man a fish and he will eat for a day… teach that man how to fish and he eats for a lifetime.” His greatest achievement? His son, Gavin—who has grown into the man Doug always hoped he’d become.
Doug’s life reads like a Hallmark movie: he met his wife while on vacation at a cattle ranch in Montana, and they’re now approaching 25 years of marriage. When he’s not working or spending time with family, Doug pours his creativity into crafting handmade hats and wood art, which you can check out at www.burntandbranded.com.
Roger g.
Bio
Reliable, solutions-focused, and team-driven.
Roger brings over 20 years of experience in operations and HVAC, with a background that includes both leadership and hands-on roles supporting teams, inventory, and daily operations. His practical approach, strong work ethic, and willingness to step in wherever needed make him a valuable part of the team.
One of Roger’s recent accomplishments was helping improve inventory and fleet organization at his previous company, creating a more efficient system that better supported the team’s day-to-day work. He is focused on continuing to grow within the company, contributing wherever he can, and working toward a leadership role over time.
Originally from Fort Myers, Florida, Roger attended Estero High School and has deep family roots in Michigan, which is why he is a big University of Michigan sports fan. Outside of work, he enjoys spending time with his wife, staying active, and playing golf and tennis.
HVAC Team
Mo T.
Bio
I am excited to be part of the ProTec team as a Sales Specialist with a focus on Business Development for both the Plumbing and HVAC divisions!
My primary ambition is to uplift and encourage all those that I come in contact with, teammate or client! I have learned that “a rising tide lifts all ships.” There is no happier place for someone than being in the process of achieving a worthwhile goal or dream and if my consistent efforts of encouragement along the way help others to success then I believe my other personal ambitions will take care of themselves!
My greatest accomplishment has been raising my 3 grown children to be productive examples of solid leadership in each of their lives.
I recently moved here from the great state of Idaho with my beautiful Fiancé, DeeDee, and are really excited for the journey of building a great life with great friends here in Florida!
A fun fact about me, in parting, I play Golf both left handed and right handed and not very good from either side! Golf to me is FLOG spelled backwards! Lol
God’s blessing to each of you!… Cheers!
I am excited to be part of the ProTec team as a Sales Specialist with a focus on Business Development for both the Plumbing and HVAC divisions!
My primary ambition is to uplift and encourage all those that I come in contact with, teammate or client! I have learned that “a rising tide lifts all ships.” There is no happier place for someone than being in the process of achieving a worthwhile goal or dream and if my consistent efforts of encouragement along the way help others to success then I believe my other personal ambitions will take care of themselves!
My greatest accomplishment has been raising my 3 grown children to be productive examples of solid leadership in each of their lives.
I recently moved here from the great state of Idaho with my beautiful Fiancé, DeeDee, and are really excited for the journey of building a great life with great friends here in Florida!
A fun fact about me, in parting, I play Golf both left handed and right handed and not very good from either side! Golf to me is FLOG spelled backwards! Lol
God’s blessing to each of you!… Cheers!
Cam B.
Bio
Cameron, known by most as Cam, serves as an Install Lead at PRO‑TEC. With four years in the trade, Cam brings strong technical skills and professionalism to every project. He holds an EPA Universal License as well as a D2 License in the state of Connecticut, allowing him to confidently handle a wide range of installation responsibilities while maintaining high safety and compliance standards.
Originally from South Florida, Cam is a passionate sports fan and proudly supports South Florida teams—except for the University of Miami. When it comes to college sports, he stands firmly behind what he believes is the best team in Florida: the Florida Gators. Outside of work, Cam enjoys spending his downtime on the golf course, combining his competitive spirit with a love for the game.
Natalie V.
Bio
With four years in the HVAC trade, I specialize in diagnosing, repairing, and maintaining heating, cooling, and ventilation systems. My focus is on restoring comfort for our clients by quickly identifying issues, improving system performance, and delivering reliable, high-quality service. I rely on precise testing, strong technical knowledge, and a detail-oriented approach to ensure every job is completed accurately and efficiently.
I hold an EPA Section 608 Universal Certification, supporting my ability to handle a wide range of HVAC systems and refrigerants safely and professionally.
Outside of work, I’m a lifelong learner who enjoys diving into anything that sparks my curiosity—from modern refrigeration technology to math, science, and history. I also love cooking, listening to music, spending time with my family, and focusing on self-care and self-improvement.
Adel R.
Bio
Adel Alfonso Rodriguez Jr. is an HVAC Service and Install Technician at Pro-Tec Plumbing and Air with 6 years of experience in the industry. He holds both A2L and EPA certifications, bringing skill and dedication to every job. Outside of work, Adel enjoys spending time with his family, watching his daughter grow, going to church, and playing basketball with friends.
Alejandro U.
Bio
Danny W.
Bio
Danny Wilson is a dedicated HVAC Technician at PRO-TEC, bringing three years of hands-on experience in the heating, ventilation, and air conditioning trade. In his role, Danny specializes in installing, troubleshooting, and repairing HVAC systems for residential customers. He is skilled at diagnosing both mechanical and electrical issues, performing preventative maintenance, and ensuring that systems operate safely, efficiently, and in compliance with industry standards.
Danny’s technical expertise includes rooftop AC systems, ductless mini-split systems, equipment installation and repair, HVAC testing, and preventative maintenance. Known for his strong problem-management abilities and mechanical knowledge, he also takes pride in delivering excellent customer service, staying organized, and maintaining a professional, safety-focused approach on every job.
Outside of work, Danny enjoys spending time with his fiancée and taking advantage of everything Florida has to offer. From fishing and beach days to parks, zoos, and seaside dining, he loves being outdoors and close to nature. Danny is also deeply committed to personal and professional growth—using his spare time to study, take notes, watch training videos, and pursue additional HVAC education. He feels grateful to be growing both his skills and his future alongside the PRO-TEC team.
Tony P.
Bio
Antonio “Tony” has been serving the HVAC/R industry for over 20 years, bringing extensive hands-on experience and technical expertise to the PRO-TEC team as an HVAC/R Service Technician. Known for his strong troubleshooting skills and dedication to quality service, Tony specializes in residential and commercial HVAC/R systems, including refrigeration and marine air conditioning systems.
Tony holds both EPA 608 and 609 Universal Certifications and is trained in Manual J, Manual S, and Manual D system design principles. His well-rounded knowledge and years in the field allow him to deliver dependable solutions while helping customers stay comfortable year-round.
Outside of work, Tony enjoys competitive shooting, archery, and camping, where he appreciates spending time outdoors and sharpening his focus and precision skills.
John S.
Bio
Bryan H.
Bio
Breilin R.
Bio
Breilin “Junior” Ramirez is an HVAC Technician at PRO-TEC with four years of experience in the trade. He brings a solid foundation of hands-on HVAC knowledge and holds his EPA Certification, ensuring all work is performed safely and in compliance with industry standards.
With several years in the field, Junior continues to build his skill set while contributing reliable, quality service to customers and the PRO-TEC team. His growing experience and commitment to the trade make him a valuable part of the company’s HVAC operations.
Tristan B.
Bio
With 5 years in the trade, Tristan Barrett brings technical know-how, a customer-first mindset, and a strong work ethic to the PRO-TEC Plumbing & Air team. As an HVAC Service Technician, Tristan specializes in diagnosing and repairing air conditioning systems while helping customers improve the comfort and air quality of their homes.
Backed by years of hands-on field training, Tristan has developed a sharp eye for troubleshooting and a practical approach to solving HVAC issues efficiently and effectively. What truly sets him apart is his background in hospitality and private club service, where he built a foundation of exceptional customer care, professionalism, and attention to detail—skills he carries into every service call.
At PRO-TEC, Tristan is known for providing dependable solutions, clear communication, and a positive experience for every customer he serves.
Plumbing Service Team
Adam L.
Bio
Adam Lasher is a dedicated Service Plumber at PRO-TEC with 20 years of experience in the plumbing trade. His role involves installing and maintaining plumbing systems, diagnosing and repairing issues for both residential and commercial properties. Adam is passionate about educating customers on water quality and specializes in installing water treatment systems. He also enjoys tackling remodeling projects and re-drain work, bringing creativity and precision to every job.
Skills & Credentials:
Adam’s expertise spans a wide range of plumbing services, including re-pipe and re-drain projects, service work, and remodeling. He has extensive experience with gas and propane boilers and heaters, air lines, backflow preventer installation and repair, booster pump systems, and well tank replacements. His technical skills include brazing and soldering copper up to 3”, designing remodels that meet code requirements, and installing shower pan liners for inspection readiness. Adam also holds an HVAC EPA Type 2 certification and an HVAC certification, adding depth to his mechanical knowledge.
Life Outside of Work:
When he’s not solving plumbing challenges, Adam enjoys spending time with friends and his girlfriend. He loves relaxing at the beach with a cold beer, swimming until sunset, and soaking in the beauty of live music and concerts. Traveling is another passion, and he often lends a helping hand with mechanical repairs—like changing a starter on a friend’s van in a 7-Eleven parking lot. For Adam, helping others and staying active are what make life fulfilling.
Kyle C.
Bio
Jordan B.
Bio
I’m a professional plumber from the beautiful state of Florida, where I was born and raised. Plumbing isn’t just my job—it’s my craft. (Fun fact: I’m actually a master plumber… but let’s keep that between us!)
When I’m not working with pipes and wrenches, I’m all about action and adventure. I train in MMA, love spending time out on the water fishing, and cruising around on a boat whenever I get the chance. Whether it’s fixing a leak or landing a big catch, I’m always up for a challenge and a good time.
Javier C.
Bio
Javier Carballea is a skilled plumbing and drain specialist at Pro-Tec Plumbing and Air with over 17 years of hands-on experience. Born on the Isle of Youth, Cuba, Javier moved to Naples at age 10 and was inspired by the craftsmanship of his father, uncle, and grandfather. From working on old cars to building cabinets, he grew up surrounded by hardworking role models who sparked his passion for working with his hands.
Since the age of 18, Javier has focused on residential plumbing, specializing in drain work and water filtration systems. His goal is simple: provide high-quality service and leave every customer satisfied. Outside of work, Javier enjoys fishing, hunting, and spending time outdoors. His favorite color is blue—a small reflection of his calm and focused nature on the job.
Owen E.
Bio
Owen E. is a seasoned Plumbing Service Technician with nearly 35 years of hands-on experience in the plumbing trade. Born and raised near Chicago, Owen later spent a combined 14 years living in Colorado, experiences that shaped his strong work ethic, adaptability, and appreciation for the outdoors.
Throughout his career, Owen has built a reputation for dependable service, deep technical knowledge, and a steady, problem-solving approach in the field. As a Service Plumber with PRO-TEC Plumbing, he takes pride in delivering reliable solutions and quality workmanship on every job.
Outside of work, Owen enjoys fishing, hiking, and camping. One of his most memorable adventures was traveling to Kodiak, Alaska, where he fished for silver salmon surrounded by grizzly bears—an experience he describes as unforgettable. This year marks a special milestone as Owen becomes a grandfather for the first time, and he’s looking forward to spending as much time as possible with his granddaughter.
With decades of experience and a passion for both his craft and his family, Owen is a trusted and valued member of the PRO-TEC team.
Jordan H.
Bio
Jordan brings 8 years of hands-on plumbing experience to the team, backed by the discipline, reliability, and work ethic he developed as a U.S. Army Veteran. He takes pride in doing the job right the first time and approaches every service call with precision, integrity, and respect for the customer’s home.
A proud girl dad, Jordan values family above all else and carries that same sense of responsibility into his work every day. When he’s not on the job, you’ll most likely find him outdoors hunting or fishing, enjoying time in nature and recharging for the next challenge.
Jordan’s commitment to service—both to his country and to the customers he serves—makes him a dependable professional you can trust.
Nicholas M.
Bio
Johny P.
Bio
Mark R.
Bio
Plumbing Technician with 15 years of experience in plumbing service and construction. Known for his reliability and hands-on expertise, he takes pride in delivering quality workmanship and dependable solutions. Outside of work, he’s a proud father to his son, and family is at the heart of everything he does.
Dennis S.
Bio
Jaime V.
Bio
I’m a professional plumber based in Naples, Florida, with a deep commitment to mastering my craft and growing in the trade. Even just two weeks into my career, I took the initiative to install my own water heater—an early milestone that reinforced my passion for hands-on problem-solving and technical skill. Every job is an opportunity to learn, improve, and move closer to becoming a top-tier expert in the field. Outside of work, I dive into the forex markets, constantly studying trends and strategies—it’s a different kind of challenge that keeps my mind sharp. When it’s time to unwind, there’s nothing better than heading to the beach, soaking up the sun, and enjoying the calm that comes with coastal life.
Blaine S.
Bio
James D.
Bio
James Douglas (JD) is a seasoned Service Technician at PRO-TEC with over 20 years of hands-on experience in the trade. Known for being well-rounded in all aspects of service, JD brings strong expertise in drain cleaning and repiping, approaching every job with confidence, precision, and care.
When he’s not in the field, family is everything to JD. He values spending his free time with the people who matter most, which reflects the same dedication and reliability he brings to his work every day
Roody S.
Bio
Full bio will be available soon.
Jacob P
Bio
Jacob Pennock is a dedicated Service Plumber at PRO‑TEC with five years of hands‑on experience in residential plumbing. He has worked in a variety of residential environments, including San Diego, California, and Columbus, Ohio, which has given him broad exposure to different plumbing systems, codes, and customer needs.
Jacob is familiar with many aspects of residential plumbing and takes pride in helping homeowners find the best solutions for their specific situations. He enjoys working directly with customers, clearly explaining options, and making sure they feel confident in the work being performed. One of his favorite parts of the job is meeting customers—and often their pets—while providing dependable, professional service.
Outside of work, Jacob values maintaining a healthy work‑life balance.
Shawn P.
Bio
Mike G.
Bio
Chris C.
Bio
Zaine J.
Bio
Plumbing Projects Team
Richard C.
Bio
With over 30 years of hands-on experience, known for his reliability, craftsmanship, and old-school work ethic. Richard has seen the industry evolve from cast iron to PEX, and he’s mastered every twist and turn along the way. Whether it’s a century-old pipe system or a modern tankless water heater, Richard approaches each job with precision and pride.
James L.
Bio
Eddie S.
Bio
Seasoned plumbing technician with over 12 years of experience crawling through crawlspaces and fixing the unfixable. When he’s not rerouting pipes or rescuing flooded basements, he’s tuning up his motorcycle or playing bass in a local garage band.
Daniel T.
Bio
Daniel T. is an apprentice plumber at Pro-Tec Plumbing and Air, born and raised in Bonita Springs, Florida. Currently building his foundation in the trade, Daniel’s goal is to gain extensive plumbing knowledge so he can confidently solve problems and help others.
A proud trade school graduate, Daniel sees that milestone as a key step toward a fulfilling career. Outside of work, he enjoys hitting the gym and visiting his favorite getaway spot—Orlando.
Our Pets
Juicy
Bio
Juicy monitors all treat distribution with laser focus and absolutely zero
shame. She’s known to appear out of thin air the moment someone opens a bag of anything edible.
While her snack-related productivity is outstanding, her willingness to share is… still under review.
Livvy
Bio
LIVVY specializes in stress reduction therapy, offering cuddles on demand and mandatory petting breaks. She is known for her strict enforcement of nap time policies and her ongoing research into whether treats taste better when stolen. Her hobbies include napping, re-napping, and preparing for her next nap.