<p>Don’t suffer with issues like no AC during a heat wave or a burst pipe flooding your space. Turn to PRO-TEC Plumbing & Air for 24/7 emergency plumbing, heating, and cooling services in Fort Myers, Naples, and the surrounding areas. Our expert team will be there day or night to restore your home or business’s comfort and functionality. Call us at 239-261-1000 to get the prompt and reliable help you need.</p>
As a family-owned and operated business, Pro-Tec is proud to be the partner of choice for Southwest Florida. It takes an entire team of capable field technicians and project management staff to deliver on our commitment to prioritize each customer’s needs and provide exceptional service with every experience.
Executive Team
Rick Hume, Jr.
Chief Executive Officer
bio
In 2008, Rick started Pro-Tec Plumbing & Air with his pick-up truck, a few tools and containers of plumbing parts, and a whole lot of grit and determination. With his strong work ethic and passion for providing quality service with honest pricing, the business has become one of the largest, full-service plumbing companies in Naples. Outside of work, you will find Rick at his cabin, working on metal fabrication projects, off-roading, grilling out and spending time with his wife, two little girls, three dogs and pig.
Christina Fridley
Chief Financial Officer
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As CFO at Pro-Tec, I focus on driving financial stability, boosting profitability, and supporting strategic growth across the organization. With a solid track record in financial leadership, I bring years of experience navigating complex challenges and delivering results that move the business forward.
Originally from New York, I relocated to Fort Lauderdale at 14 and have called Florida home ever since. Outside of work, I enjoy [insert specific hobbies if you’d like—e.g., boating, fitness, cooking, etc.], and I believe in maintaining a healthy work-life balance.
Wes Mathis
Chief Operations Officer
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Bio coming soon!
Accounting and HR Team
Urszula P.
Human Resource coordinator
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With 22+ years in HR, I’ve seen it all—hiring, firing, growing teams, solving people problems, and building cultures that actually work. I thrive on creating clarity in chaos and helping both companies and individuals hit their stride.
Outside of work, I’m a competitive tennis player, a fast (sometimes too fast) driver, and a home cook who can pull off impressive meals—just don’t expect pastries. Baking and I don’t get along. I have zero plumbing skills, but give me a creative project—furniture, design, anything hands-on—and I’m all in. I’m not an artist in the traditional sense, but I love building, making, and experimenting.
Born and raised in Bialystok, Poland, I move easily between cultures and conversations, and bring that same flexibility and curiosity into everything I do.
Carrie Z.
Accounting Assistant
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Carrie Z. is an Accounting Assistant at Pro-Tec Plumbing and Air, where she keeps the numbers in check and supports the financial operations of the team with precision and reliability. Originally from Illinois, Carrie moved to Naples, Florida in 2001 and began her career in construction with MK Developers. Since then, she has continued working in similar roles across the supplier, builder, and subcontractor industries.
Outside of work, Carrie enjoys weekends outdoors with her boyfriend Rick and their friends. She is a devoted animal lover with eight cats and a rescue dog named Cami. Carrie also actively supports the nonprofit Take A Soldier Fishing, having been involved since its inception—dedicating time each year to raise funds and organize benefits for the annual September event.
Jenn O.
Account Receivable
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Jen O. is part of the Accounts Receivable team at Pro-Tec Plumbing and Air, bringing over 6 years of prior service experience to her current role. Originally from Connecticut, she’s called Florida home since 2007. Jen’s attention to detail and background in customer service make her a valuable asset to the team. When she’s not at work, you’ll likely find her enjoying some well-deserved time off at her favorite place—Disney World!
Debra M.
Accounts Receivable
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Debi M. manages Accounts Payable at Pro-Tec Plumbing and Air, bringing over 25 years of accounting experience to the team. Known for her precision and reliability, Debi ensures that financial operations run smoothly behind the scenes. Outside of work, she enjoys spending quality time with her family and friends, cherishing the moments that matter most.
Business Development Team
Cory C.
Director of Business Development
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Bachelor of Science, U.S. Navy Veteran.
Soni K.
Business Development Coordinator
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Soni is the Business Development Coordinator at Pro-Tec Plumbing and Air, focused on building strong relationships and bringing in new business each month. Born and raised in Columbus, Ohio, she’s passionate about helping Pro-Tec grow and creating lasting connections with clients.
Her goal is simple: to give her best every day—with no regrets. Outside of work, Soni loves traveling, spending quality time with her kids and grandkids, hitting the gym, and biking. A fun fact? She always has a jigsaw puzzle in progress on her kitchen table—because, as she says, “I don’t cook, but I love a good puzzle!”
Emily R.
Marketing Specialist
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Emily R. is the Marketing Specialist at Pro-Tec Plumbing and Air, where she brings creativity and strategy together to promote the brand and connect with the community. From digital campaigns to local outreach, Emily is passionate about sharing the Pro-Tec story and driving growth through impactful marketing.
Office Support Team
Jenifer O.
Office Manager
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Over 5 Years of HVAC & Permitting Experience.
Blaine S
Outbound Specialist
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Blaine Schnitker leads the charge in Lead Generation at Pro-Tec Plumbing and Air, bringing 25 years of experience in customer engagement and sales. He’s also a certified pest tech, seasoned sales trainer, and a wrestling coach. Blaine’s passion for connecting with people shines through in every interaction. Outside of work, he enjoys fishing, sports, working out, dancing, and wrestling.
Becky C
Dispatcher
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Becky Cummings is part of our Dispatch team at Pro-Tec Plumbing and Air. With 4 years of experience in the field, she helps keep everything running smoothly behind the scenes. Outside of work, Becky enjoys cruising and spending quality time with her family.
Destine R.
Install Coordinator
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Destinee Raulerson is the Install Coordinator at Pro-Tec Plumbing and Air, bringing 7 years of industry experience to the team. Known for her organization and attention to detail, Des helps ensure every install runs smoothly. Outside of work, she enjoys air boating, fishing, and spending time with her husband and kids. She also holds an FNGLA certification in landscaping.
Maria G.
Customer Service Representative
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Maria Gutierrez is a Customer Service Representative at Pro-Tec Plumbing and Air with 10 years of experience. She’s dedicated to helping customers feel heard and supported from the very first call. When she’s not at work, Maria enjoys reading and baking.
SHANIA M.
Customer Service Representative
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Shania Morris is part of the Customer Service team at Pro-Tec Plumbing and Air, bringing over 10 years of experience in customer care, with about 3 years focused specifically in the AC and plumbing industry. She’s passionate about helping customers and creating a smooth, positive experience. Outside of work, Shania enjoys beach days, music, reading, binge-watching her favorite shows, and cooking with her husband—and their dog.
Heather S.
Customer Service Representative
Plumbing Team
Chad B.
Install Manager
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Chad B. is the Plumbing Install and Construction Manager at Pro-Tec Plumbing and Air, bringing decades of expertise in remodels, new construction, and service plumbing. A master of plumbing and a true jack of all trades, Chad is also skilled in auto mechanics and thrives on tackling hands-on challenges.
Born in Ohio but raised in Naples since the age of three, Chad proudly calls himself a “Saltine—not quite a Florida Cracker!” Outside of work, you’ll find him on the golf course working toward scratch status or tearing through the mountains and mud in his UTVs. His long-term goal? Retire early and enjoy every moment of it.
Kenny P.
Service Manager
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Kenny P. is the Plumbing Service Manager at Pro-Tec Plumbing and Air, bringing nearly a decade of experience and a deep passion for the trade. A Navien and Kohler Certified Technician, Kenny’s goal is to become the most knowledgeable and trusted plumbing advisor in Southwest Florida—and beyond.
Originally from Chicago Heights, Illinois, Kenny also brings a team-player mentality from his days playing college baseball. Outside of work, he enjoys raising his two boys, staying active in sports, and sharing his plumbing knowledge to help others grow.
Ryan M.
Project Supervisor
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30 Years of Plumbing Experience.
Richard C.
Install Plumber
Owen E
Service Plumber
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I was born and raised near Chicago, with 2 trips to Colorado and lived there a total of 14 years. My hobbies include fishing, hiking, and camping. I was lucky enough to be invited to Kodiak Alaska to fish for Silver Salmon surrounded by grizzly bears. An awesome experience! I’m going to be a grandfather for the 1st time this year, and I hope to spend as much time as possible with her. I’ve been plumbing for almost 35 years, and I’m currently a service plumber with ProTec Plumbing.
Cayden V.
Service Plumber
Jaime V.
Service Plumber
bio
I’m a professional plumber based in Naples, Florida, with a deep commitment to mastering my craft and growing in the trade. Even just two weeks into my career, I took the initiative to install my own water heater—an early milestone that reinforced my passion for hands-on problem-solving and technical skill. Every job is an opportunity to learn, improve, and move closer to becoming a top-tier expert in the field.
Outside of work, I dive into the forex markets, constantly studying trends and strategies—it’s a different kind of challenge that keeps my mind sharp. When it’s time to unwind, there’s nothing better than heading to the beach, soaking up the sun, and enjoying the calm that comes with the coastal life.
DANIEL T.
Install Plumber
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Daniel T. is an apprentice plumber at Pro-Tec Plumbing and Air, born and raised in Bonita Springs, Florida. Currently building his foundation in the trade, Daniel’s goal is to gain extensive plumbing knowledge so he can confidently solve problems and help others.
A proud trade school graduate, Daniel sees that milestone as a key step toward a fulfilling career. Outside of work, he enjoys hitting the gym and visiting his favorite getaway spot—Orlando.
Eddie S.
Install Plumber
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25 Years of Plumbing Experience.
James L.
Install Plumber
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8 Years of Plumbing Experience.
Brady B.
Install Plumber
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PHCC Graduate.
Jose D.
Install Plumber
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5 Years of Plumbing Experience.
Mark R.
Service Plumber
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15 Years of Plumbing Service and Construction Experience.
Chris C.
Install Plumber
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10 Years of Plumbing Service and Construction Experience.
Dennis S.
Service Plumber
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All about enjoying life to the fullest. Whether it’s hitting the gym, taking a walk, or simply staying active, he believes in keeping the blood flowing and the energy high. He’s a laid-back, genuine guy who appreciates the simple pleasures—like a well-made drink and a beautiful sunset. Dennis is upfront, fun-loving, and always eager to help
Jordan H.
Service Plumber
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5 Years of Trade and Plumbing Experience, U.S. Army Veteran.
Osvaldo (Ozzie) A.
Install Plumber
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4 Years of Plumbing & Trade Experience.
Brady W.
Service Plumber
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Over 10 years of service plumbing experience.
Johny P.
Service Plumber
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Johny P. is a Service Plumber at Pro-Tec Plumbing and Air, known for his reliability, problem-solving skills, and dedication to quality work. He takes pride in helping customers with everything from everyday plumbing issues to complex repairs, always aiming to get the job done right the first time.
Javier C.
Service Manager
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Javier Carballea is a skilled plumbing and drain specialist at Pro-Tec Plumbing and Air with over 17 years of hands-on experience. Born on the Isle of Youth, Cuba, Javier moved to Naples at age 10 and was inspired by the craftsmanship of his father, uncle, and grandfather. From working on old cars to building cabinets, he grew up surrounded by hardworking role models who sparked his passion for working with his hands.
Since the age of 18, Javier has focused on residential plumbing, specializing in drain work and water filtration systems. His goal is simple: provide high-quality service and leave every customer satisfied. Outside of work, Javier enjoys fishing, hunting, and spending time outdoors. His favorite color is blue—a small reflection of his calm and focused nature on the job.
Stephen D.
Install Plumber
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Stephen Delorme is a Construction Plumber at Pro-Tec Plumbing and Air with 4 years of hands-on experience. OSHA 10 certified, Steve brings a strong work ethic and focus on safety to every job. Outside of work, he enjoys hunting and fishing.
John E.
Service Plumber
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John E. is a Service Plumber at Pro-Tec Plumbing and Air, bringing skill and dedication to every job. With a focus on quality workmanship and customer satisfaction, John takes pride in solving plumbing issues efficiently and effectively.
Jeff K.
Service Plumber
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Jeff K.
Born in Illinois and raised in Florida, Jeff brings hands-on expertise and a passion for plumbing to every job. A former culinary student with offers to play pro baseball, he now enjoys fishing, golfing, and nature photography in his downtime. His dream? A peaceful life on a big piece of land off the grid.
Chandler M.
Install Plumber
Brandon T.
Service Plumber
HVAC Team
Ricky B.
HVAC MANAGER
bio
Rick B. is the HVAC Manager at Pro-Tec Plumbing and Air, bringing over a decade of experience and leadership to the team. Originally from central Wisconsin, Rick began his HVAC career after earning his Service Technician Certificate from Northcentral Technical College in 2012. He quickly advanced in the field, becoming Director of Operations at his previous company by 2021.
At Pro-Tec, Rick is focused on growing the HVAC division and setting a new standard of quality for both team members and customers. He is a former NATE-certified technician and an expert in Trane communicating and inverter-driven systems, as well as Manitowoc ice machines. His credentials include graduation from Ruth King’s Service Manager Survival School and certifications from the National Comfort Institute in Whole System Performance and Residential Air Balancing. Rick also completed Trane’s No Pressure Selling Boot Camp, where he was recognized with awards for Best Presenter and Best Evaluator.
Outside of work, Rick enjoys golfing, biking, and doting on his pets. He’s a true crime enthusiast who believes that truth is stranger than fiction.
Jake I.
HVAC Technician
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10 Years of HVAC Management Experience.
Chris H.
HVAC Project Manager
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Chris H. is the HVAC Project Manager at Pro-Tec Plumbing and Air, where he leads high-performing HVAC projects with a focus on energy efficiency, customer satisfaction, and long-term system reliability. Born and raised in Rochester, NY, Chris relocated to Southwest Florida in 2013 to bring his skills to a fast-growing market.
With extensive experience managing hundreds of residential HVAC installations and retrofits—from single-family homes to multi-unit and commercial properties—Chris brings deep industry knowledge and precision to every project.
Outside of work, Chris is known for turning his home into the brightest on the block every holiday season. His elaborate Christmas light displays not only spread joy but also raise funds for local charities. It’s the perfect blend of his technical talent and community spirit.
Ben B.
HVAC Technician
Ramluis G
HVAC Technician
Damian G.
HVAC Technician
ADEL R
HVAC Technician
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Adel Alfonso Rodriguez Jr. is an HVAC Service and Install Technician at Pro-Tec Plumbing and Air with 6 years of experience in the industry. He holds both A2L and EPA certifications, bringing skill and dedication to every job. Outside of work, Adel enjoys spending time with his family, watching his daughter grow, going to church, and playing basketball with friends.
ALEJANDRO U.
HVAC Technician
Apprentice Program
Benjamin T.
Plumbing Apprentice
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Benny is a dedicated Plumbing Apprentice with a year of trade school under his belt and a strong passion for learning the craft hands-on. With a sharp eye for detail and a can-do attitude, he’s quickly becoming a valuable part of the team. Outside of work, Benny enjoys an active lifestyle—whether he’s out fishing, hunting, lifting at the gym, or relaxing at the beach. He’s also a fan of video games, boating, and hitting the golf course when he can. A man of faith, Benny finds balance in reading, Bible study, and staying involved with his church community. His mix of hard work, heart, and hobbies makes him a well-rounded and reliable team member.
Jordan B.
Plumbing Apprentice
Warehouse Team
Erick B.
Warehouse & Fleet Manager
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Eric B. is the Warehouse Manager at Pro-Tec Plumbing and Air, known for his organization, leadership, and a great sense of humor—especially his signature sarcasm. Born in Royal Oak, Michigan, Eric moved to Fort Myers when he was just six months old and has proudly called it home ever since.
With nearly three decades of marriage under his belt, Eric and his wife are celebrating their 29th wedding anniversary this year. A true fan of adventure and good times, he’s visited Walt Disney World 76 times and Las Vegas 31 times. Above all, Eric’s greatest aspiration is to leave a legacy of positive influence, inspiring others to follow their passions and live a fulfilling life.
Mark C.
Fleet Mechanic
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Mark C. Born in Manhattan, Kansas and raised across California, Oregon, and back to Kansas, I’ve proudly called Naples home for the past 40 years. As Pro-Tec’s Fleet Mechanic, my top priority is keeping our vehicles on the road 24/7—ensuring our technicians are always ready to serve our community. I manage all maintenance, recalls, and repairs with a focus on long-term reliability and cost-effectiveness.
With Master Automotive and Master Truck Certifications under my belt, I bring decades of hands-on experience to the role. Recently, I cleared land and built a second home for my wife and me to retire to—a rewarding project that also sharpened skills I now use for building maintenance and supporting install projects here at Pro-Tec.
Outside of work, life is busy and full. My wife and I have three grown children, four grandchildren, two cats, two dogs, and a lively flock of chickens. We love to travel—often with our pets in tow—and spend our downtime rebuilding old cars and tractors, gardening, and growing fruit trees.
Doug S. is the Procurement Specialist at Pro-Tec Plumbing and Air and proudly represents the Warehouse Department with the motto: “In the Warehouse Department, we set a higher standard.” Originally from Chicago, IL, Doug has called Florida home for the past nine years.
With a passion for mentorship, Doug lives by the saying: “Give a man a fish and he will eat for a day… teach that man how to fish and he eats for a lifetime.” His greatest achievement? His son, Gavin—who has grown into the man Doug always hoped he’d become.
Doug’s life reads like a Hallmark movie: he met his wife while on vacation at a cattle ranch in Montana, and they’re now approaching 25 years of marriage. When he’s not working or spending time with family, Doug pours his creativity into crafting handmade hats and wood art, which you can check out at www.burntandbranded.com.
MANUEL A.
Warehouse Assistant
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Manuel A. is a Warehouse Assistant at Pro-Tec Plumbing and Air. He plays a key role in organizing inventory, managing supplies, and supporting day-to-day operations. Known for his dependability and strong work ethic, Manuel helps keep the warehouse running efficiently.
Pawfessional Office Crew
Arendelle
Office Pet
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Be sure to say hello to these charming helpers the next time you stop by. They are part of the Pro-Tec family, and we couldn’t do what we do without them!
Renegade
Office Pet
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Be sure to say hello to these charming helpers the next time you stop by. They are part of the Pro-Tec family, and we couldn’t do what we do without them!
Buddy
Office Pet
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Be sure to say hello to these charming helpers the next time you stop by. They are part of the Pro-Tec family, and we couldn’t do what we do without them!
Juicy
Office Pet
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Be sure to say hello to these charming helpers the next time you stop by. They are part of the Pro-Tec family, and we couldn’t do what we do without them!